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Customer Support
Our multilingual support team is ready to assist you with any questions or concerns.
Address
11 GRACE AVENUE, STE 108
GREAT NECK, NEW YORK, 11021
USA
Phone
Global Presence
With teams around the world, we provide support in multiple languages and time zones
North America
Canada, San Francisco, Toronto
Canada
Registered Office
1200 Waterfront Centre
200 Burrard Street
Vancouver BC V7X 1T2
Canada
Trading Hours: 9:30 AM - 4:00 PM EST
San Francisco
301 HOWARD STREET
SAN FRANCISCO, CA 94105
Trading Hours: 6:30 AM - 1:00 PM PST
Toronto
199 BAY STREET
TORONTO, ONTARIO, M5L 1E2
Trading Hours: 9:30 AM - 4:00 PM EST
Europe
London, Frankfurt, Zurich
Head Office
Dublin, Ireland
Falcon company Ltd
68 Merrion Square South
Dublin 2
Ireland
Trading Hours: 8:00 AM - 4:30 PM GMT
Frankfurt
MAINZER LANDSTRASSE 50
FRANKFURT, 60325
Trading Hours: 9:00 AM - 5:30 PM CET
Zurich
BAHNHOFSTRASSE 64
ZURICH, 8001
Trading Hours: 9:00 AM - 5:30 PM CET
Asia Pacific
Singapore, Hong Kong, Tokyo
Singapore
ONE RAFFLES QUAY
SINGAPORE, 048583
Trading Hours: 9:00 AM - 5:00 PM SGT
Hong Kong
INTERNATIONAL FINANCE CENTRE
CENTRAL, HONG KONG
Trading Hours: 9:30 AM - 4:00 PM HKT
Tokyo
MARUNOUCHI BUILDING
CHIYODA-KU, TOKYO, 100-0005
Trading Hours: 9:00 AM - 3:00 PM JST
Frequently Asked Questions
Find answers to common questions about our services and support